Ask whether a remote eye consultation is appropriate for you.

When remote review may help

A remote consultation may be useful for selected follow-up questions, review of existing reports or other situations where the clinician determines that an in-person examination is not immediately required.

When in-person care is important

Many ophthalmic conditions require direct examination, pressure measurement, imaging or other tests. The hospital team may therefore recommend an in-person appointment even after an initial remote enquiry.

Not for emergencies

Sudden loss of vision, significant eye injury, chemical exposure, flashes with a sudden increase in floaters, or severe eye pain should not be managed through a routine teleconsultation request.